Cinterra Website Privacy Policy
Directional Services, Inc., DBA Cinterra (“we,” “us,” or “our”) has created this Website Privacy Policy to describe the types of information we may collect when you visit our Website, why we collect it, and our practices for collecting, using, maintaining, protecting and disclosing that information.
This Privacy Policy applies to www.cinterra.com and all other websites and domains owned by Cinterra (collectively, the “Website”).
This Website Privacy Policy also explains the choices available to you regarding the personal information we collect from you or that you provide to us, including how you may access and control that information.
Please read this Website Privacy Policy carefully to understand our policies and practices regarding your information and how we handle it. If you do not agree with our policies and practices, please do not use our Website. By accessing or using our Website, you acknowledge that you have read and agree to this Website Privacy Policy.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information that may personally identify you, such as name, business name, address, e-mail address, telephone number, or other information, documents, or photographs that you may provide to us, as well as information about your internet connection, the equipment you use to access our Website, and usage details. We collect this information directly from you when you provide it to us and automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies or other tracking technologies as described below. We will not sell your personal information and will use and disclose it only as described in this Website Privacy Policy.
Information You Provide to Us
The information we collect through our Website may include:
• Information that you provide by filling in forms on our Website, including contact information, file uploads, photographs, order/invoice information, service requests, or reviews and comments.
• Records and copies of correspondence if you contact us.
• Your search queries on the Website.
Information We Collect Automatically
As you access and use our Website, we and our vendors may use analytics tools and other third-party technologies to collect some information automatically, including information about your equipment, browsing actions, and patterns, such as IP address, traffic data, location data, browser type and language, and referral website. This information helps us to improve our Website, provide services to you, create and distribute marketing materials, and complete and support your purchases. The technologies we use for this automatic data collection may include cookies, pixels, and other tools used by our third-party vendors. Cookies are very tiny text files that are stored on your computer when you visit certain web pages and can be used to record your preferences. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website.
Retention Periods
We retain the appropriate level of information for as long as reasonably necessary for such information’s intended use. Information collected and stored by our service providers may be retained for different time periods. There are a number of reasons personal information may be retained longer than the initial intended retention period. For example, some information systems or information may be placed on legal holds due to potential litigation or regulatory review and, therefore, may be retained for a longer time period.
Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Children
It is our policy that we do not intend to collect, and we will not knowingly collect, personal information from children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via e-mail at frontdesk@cinterra.com or phone at (910) 424-4512.
How We Use Your Information
We may use the information we collect through our Website, as well as the information you provide to us, for the following purposes:
• Operate, manage, and improve our Website and present its contents to you.
• Provide you with information, products, or services that you request from us.
• Address any customer service or related request that you submit to us.
• Communicate with you about our Website, products, and services, including the distribution of marketing and promotional materials and communications.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Prevent unauthorized, improper, fraudulent, or illegal activity.
• For any other purpose with your consent.
How We Disclose Your Information
We may disclose information collected from our Website and that you provide to us to:
• Our subsidiaries and affiliates.
• Contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• Comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• Protect or defend our rights, property, or safety, as well as those of our customers or others. With your consent.
Your Rights
Depending on where you reside, in addition to any of the general rights you may have under this Website Privacy Policy, you may have the following rights associated with the personal information that we process:
• Confirm whether we process your personal information.
• Request access, correction, deletion, updates, or portability to certain of your personal information that we hold.
• Object, restrict, or limit the ways in which we use or process your personal information.
• Opt-out of marketing communication, promotional offers, or advertising.
• Where we collect personal information based on your consent, you can withdraw your consent to our collecting, using, and sharing your personal information.
To submit a request to exercise these or other rights, or if you have a complaint about our privacy practices, you may contact us via e-mail at frontdesk@cinterra.com or phone at (910) 424-4512. We will respond to your request within a reasonable time and in accordance with any deadline imposed by law and assist anyone who needs assistance preparing a request for access. You also have the right to submit a complaint to your local data protection authority.
How We Protect Your Information
We have implemented reasonable and appropriate measures designed to help safeguard your personal information from unauthorized access, use, destruction, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we follow reasonable and appropriate measures to protect your personal information, we cannot guarantee the security of your personal information transmitted online. Any transmission of personal information is at your own risk. We urge you to be careful when accessing and sharing information online.
Contact Us
If you have any questions or requests related to this Website Privacy Policy or our privacy practices, you may contact us via e-mail at frontdesk@cinterra.com or phone at (910)424-4512.
Last Modified: July 7, 2025